FAQs
The most important step of setting up every JIBB session is aiming your phone at the writing surface correctly.
Always make sure you can see the whole writing surface within the camera preview and that your phone is propped up against something stable.
The more device/surface movement there is, the longer it takes JIBB to detect and display your content. If surface detection takes longer than 60 seconds, you can report a bug to let us know.
You can still move freely in front of your surface while you write or stand in front of a whiteboard after your surface has been detected.
No. JIBB does not record or keep anything that is captured by your camera. The JIBB engine uses the camera to detect your surface and recognize when you are adding content in order to create a digital rendering of your handwritten text or drawings. Once the rendering is processed into vectors, JIBB no longer uses or keeps any images from your camera.
No. A phone stand is not necessary to use JIBB. As long as you have a steady surface to prop your phone against, JIBB will work. If you don’t have a phone stand, you can consider propping your phone against a stack of books, coffee mug, or household item (a roll of duck tape actually works great to sit your phone in).
JIBB exports your content as a high-quality JPEG image. More options will be available in the future.
JIBB allows you to capture content on any kind of whiteboard (fixed or portable) as well as blank sheets of paper. Paper and pen options will be available soon.
JIBB currently offers the option to share your session directly any active Zoom meeting directly from the app. The Zoom meeting ID and password, if required, are needed to connect your JIBB session to the Zoom meeting. Click here to learn more about sharing to Zoom.
We will be offering even more live sharing and partner integrations in the future.
Right now, each JIBB session must be saved before you end the session to avoid losing the session’s content. You can save the session by tapping the share icon in the top right of the screen, or simply choose “End & share” when you’re ready to end your session.
Yes. For JIBB to detect and capture your content you need to be connected to the internet, either via your network provider or WiFi.
Not yet. Only sign up with Google is available right now. There will be more options coming soon.
No, JIBB only shares your session content rendering as well as your voice if you have enabled microphone access. You will not be able to see the other meeting participants inside JIBB.
We recommend using the JIBB app as your capture device, and use another device such as laptop or computer too if you want to share live video to the same meeting.
